Terms & Conditions | FindSpaces

Website Terms & Conditions

Effective date: 28 October 2026

Welcome to FindSpaces.

These Website Terms & Conditions govern your access to and use of the FindSpaces website, including its directory listings, search functions, venue information, external links, forms and related content.

FindSpaces is operated by Derova Group ABN: 95227728042.

By accessing or using the website, you agree to comply with these Terms to the extent permitted by applicable law.

Please read them carefully.

1. About FindSpaces

FindSpaces is an independent Australian venue discovery and comparison directory.

Our website helps visitors identify and explore spaces suitable for:

Business meetings, conferences and corporate activities.
Private events, functions and celebrations.
Photography, filming and creative production.
Other activities for which spaces may be hired or used.

FindSpaces provides information to assist with venue research and discovery.

Unless expressly stated otherwise, FindSpaces does not own, operate, manage, represent or act as the booking agent for venues displayed in its directory.

2. Independent directory and no implied affiliation

FindSpaces independently researches, compiles and publishes venue information.

A venue appearing on FindSpaces does not automatically mean that:

The venue has submitted or authorised its listing.
The venue has an agreement, partnership or commercial relationship with FindSpaces.
The venue endorses, sponsors or supports FindSpaces.
FindSpaces endorses, certifies or guarantees the venue.
FindSpaces has verified every detail provided about that venue.

References to venue names, locations, businesses and services are primarily for identification and comparison.

All third-party business names, logos and trade marks remain the property of their respective owners.

Any affiliation, sponsorship or commercial partnership will be identified where appropriate.

3. Sources of venue information

FindSpaces may compile directory information from publicly accessible sources, including:

Official venue and business websites.
Local government and council websites.
Public business directories.
Publicly available venue documentation.
Information submitted by venue owners, operators or authorised representatives.

We aim to present information fairly, accurately and in a useful format.

However, venue details may be incomplete, outdated, incorrect or subject to change without notice.

The fact that information is publicly accessible does not mean that all associated text, images, logos or other creative material is free from intellectual property protection.

FindSpaces does not claim ownership of third-party intellectual property simply because related information appears in the directory.

4. Accuracy of venue listings

Information displayed on FindSpaces is provided for general discovery and comparison purposes.

We do not guarantee the accuracy, completeness, currency or suitability of any individual venue listing.

This includes information concerning:

Maximum or minimum guest capacities.
Venue pricing and hire charges.
Availability and booking requirements.
Accessibility and disability access.
Parking and public transport.
Facilities, equipment and inclusions.
Catering and kitchen facilities.
Licences, permits, insurance and operating restrictions.
Venue policies and conditions of hire.

Visitors should independently verify all information that is material to their intended event or activity.

Where capacity or other information has not been verified, FindSpaces may omit that information rather than publish an estimate.

Nothing in these Terms permits FindSpaces to make misleading representations or removes obligations imposed by applicable consumer protection laws.

5. Illustrative images and photographs

Some venue listings use illustrative or placeholder images.

These images represent general venue categories, styles or possible uses and may not depict the actual venue.

Where an image is illustrative, FindSpaces aims to identify it accordingly.

Visitors should not rely on an illustrative image as evidence of a venue's actual appearance, condition, configuration, amenities or suitability.

Actual venue photographs, where displayed, may remain subject to third-party copyright and other intellectual property rights.

FindSpaces does not claim ownership of photographs or creative materials belonging to their respective rights holders.

6. No booking or payment service

FindSpaces currently operates as a venue discovery and comparison directory.

We do not:

Accept or confirm venue reservations.
Provide live booking availability.
Process venue hire payments or deposits.
Negotiate venue hire agreements on behalf of listed operators.
Guarantee that a particular venue will accept an enquiry or booking.
Guarantee pricing, availability or suitability.

Where a venue listing contains a link to an official venue website, booking platform or enquiry service, visitors are directed to that external provider.

Any booking, agreement or financial transaction takes place directly between the visitor and the relevant third-party provider.

FindSpaces is not a party to that arrangement unless expressly agreed otherwise in writing.

7. Responsibility for external venue arrangements

Visitors are responsible for conducting their own enquiries before entering an agreement with a venue operator.

This may include confirming:

Current pricing and availability.
Venue dimensions and capacity limits.
Event requirements and permitted activities.
Accessibility needs.
Venue licensing and insurance.
Payment, deposit, cancellation and refund conditions.
Health, safety and other relevant restrictions.

FindSpaces does not control or supervise the conduct of independent venue operators.

Disputes arising from bookings or venue hire agreements should generally be raised with the relevant contracting provider.

Nothing in these Terms excludes any legal rights or remedies that may apply against FindSpaces.

8. External links and third-party services

Our website may contain links to external websites, maps, enquiry services and other resources.

These services are independently owned and operated unless expressly identified otherwise.

FindSpaces does not control their content, availability, security, policies or business practices.

The inclusion of a link does not, by itself, establish a partnership, endorsement or recommendation.

Visitors should review the applicable terms and privacy policies before using third-party services.

9. Venue listing submissions

Venue owners, managers and authorised representatives may request new listings, corrections or updates using the For Venues page.

By submitting information, you confirm that, to the best of your knowledge:

The information is accurate and not misleading.
You have authority to make the submission or request.
You have the necessary rights or permissions to provide any photographs, written descriptions, logos or other protected materials included in your submission.
Your submission does not unlawfully infringe the rights of another person or business.
You will notify FindSpaces if material information you supplied later becomes inaccurate.

Submitting a venue does not guarantee its inclusion, publication, placement, search ranking, traffic or enquiries.

FindSpaces may review, verify, edit for clarity, decline, suspend or remove submitted listings, acting reasonably and consistently with applicable law.

Rights relating to submitted materials

You retain ownership of any intellectual property you lawfully own in content submitted to FindSpaces.

Where you submit content for publication, you grant FindSpaces a non-exclusive, royalty-free licence to store, reproduce, format, display and publish that content on the FindSpaces website, and to use it for reasonable promotion of the relevant listing.

This licence applies only to material that you have the authority to provide and to the extent necessary for those purposes.

You must not submit material belonging to another party unless you have permission or another lawful basis for the intended use.

You may request removal of submitted material. We will assess and action valid requests within a reasonable period, subject to applicable legal obligations and reasonable technical limitations.

10. Requests to correct, update or remove listings

FindSpaces recognises that venues may appear in the directory without having been submitted directly by their operators.

Owners, authorised representatives, individuals and relevant rights holders may contact us to request:

Corrections to inaccurate or outdated information.
Updates to venue facilities, services or contact details.
Removal of information that raises legitimate privacy concerns.
Review of potentially infringing photographs or written material.
Removal of a venue listing.
Verification of authority to manage listing information.

Requests should be sent to hello@findspaces.com.au and should include the relevant venue name, listing URL, requested action and supporting information.

FindSpaces may request reasonable evidence of authority or rights before modifying or removing a listing.

We will assess requests fairly and within a reasonable timeframe, giving appropriate consideration to legal obligations, accuracy, intellectual property, privacy and other relevant circumstances.

We reserve the right to maintain accurate factual information where lawful and appropriate, but will not rely on these Terms to disregard valid legal rights or substantiated complaints.

11. Featured venues and promotional placement

FindSpaces may display selected venues more prominently through featured listings, editorial selections or promotional sections.

Featured placement does not automatically mean the venue has paid FindSpaces or entered into a commercial relationship.

If paid sponsorships, advertising or promoted listing arrangements are introduced, FindSpaces will identify commercial promotion where required by applicable law.

Unless separately agreed in writing, FindSpaces does not guarantee a venue's placement, visibility, traffic, leads or commercial performance.

12. Intellectual property and permitted website use

The FindSpaces name, branding, original website design, original written content and other materials created for FindSpaces are protected by applicable intellectual property laws.

Third-party content remains subject to the rights of its respective owners.

You may use the website for lawful personal or business venue research.

You must not, without appropriate authority:

Reproduce substantial original FindSpaces content for commercial redistribution.
Copy or republish protected images or other content without the necessary rights.
Attempt to gain unauthorised access to the website, its systems or stored information.
Introduce malicious code or interfere with website operations.
Use automated collection methods in a way that infringes legal rights, compromises security or materially disrupts the service.
Misrepresent your identity or authority when submitting venue information.
Use the website for unlawful, fraudulent or misleading activities.

These restrictions do not prevent uses permitted by law.

13. Website availability and changes

FindSpaces aims to maintain an accessible and functional website.

However, we do not guarantee uninterrupted availability or that the website will always be free from technical errors.

We may update directory information, alter functionality, maintain systems or temporarily suspend access where reasonably necessary.

We may also add, amend, suspend or discontinue website features.

Where changes materially affect existing contractual rights, applicable legal requirements will continue to apply.

14. Limitations of liability

FindSpaces provides an information and directory service rather than directly supplying venue hire services.

To the extent permitted by applicable law, FindSpaces is not responsible for losses arising solely from the conduct, services, pricing, availability or contractual obligations of independent venue operators.

We do not guarantee that use of our directory will result in a successful enquiry, reservation, event or commercial outcome.

However, nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory right, remedy or liability that cannot lawfully be excluded, restricted or modified.

Nothing in these Terms excludes liability for misleading or deceptive conduct or other liability that cannot be excluded under applicable Australian law.

Any limitation of liability operates only to the extent permitted by law and having regard to FindSpaces' own acts and omissions.

15. Privacy

Your use of FindSpaces may involve the collection and processing of personal information.

Our Privacy Policy explains how we manage that information.

Please review the Privacy Policy available on the FindSpaces website.

16. Complaints and disputes

If you have a complaint about FindSpaces, a venue listing, submitted content or the operation of our website, please contact us in the first instance.

Email: hello@findspaces.com.au

We will consider reasonable complaints and endeavour to resolve them fairly.

These Terms do not prevent any person from exercising legal rights or approaching a relevant regulator, tribunal or court.

17. Changes to these Terms

FindSpaces may update these Website Terms & Conditions to reflect changes in our service, business operations or applicable legal requirements.

The current version will be published on our website with an updated effective date.

Changes will apply prospectively, subject to applicable law and any existing rights that cannot lawfully be altered.

18. Governing law

These Terms are governed by the laws of Victoria, Australia, and applicable Commonwealth laws.

Subject to any mandatory rights or rules concerning jurisdiction, disputes relating to these Terms may be brought before courts of competent jurisdiction in Victoria.

19. Contact details

FindSpaces

Website: www.findspaces.com.au

Email: hello@findspaces.com.au

Contact page: www.findspaces.com.au/contact

Operator: Derova Group ABN: 95227728042